Contact Information
Payment and Billing Help
Email: accountstatus@nycm.com
Note: Please include your policy number for quicker assistance.
Claims Help
Email: myclaim@nycm.com
Note: Please include your claim file number when inquiring about a previously reported claim.
To report a new loss, please call 800-234-6926, 24-hours-a-day.
Insurance Coverage Help
Email: insuranceproducts@nycm.com
Note: Please include your policy if applicable.
Report Insurance Fraud
To anonymously report fraud, call the NYCM Insurance SIU at 888-ALERTUS (888-253-7887).
Human Resources
Email: HResource@nycm.com
Note: If this is a question regarding employment opportunities, please be sure to check out the Careers page first.
Locations
Edmeston
1899 Central Plaza East
Edmeston, NY 13335
800-234-6926
Canajoharie
PO Box 385
Canajoharie, NY 13317
800-234-6926
Sherburne
P.O. Box 737
Sherburne, NY 13460
800-234-6926
Buffalo
3815 California Rd
Orchard Park, NY 14127
800-234-6926