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Claims

Claims University


Welcome to the Claims University! Here, you can become more educated on preventing and managing claims. Check out each section to find relevant articles that help you protect yourself. Also, see our Downloads section to get your free claims packet.


Anything can happen when you're operating a vehicle. Be prepared by reading NYCM Insurance's auto tips.

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A house is your biggest investment.
Review NYCM Insurance's tips to keep it safe.

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Each season brings different challenges. Learn how to safeguard you and your possessions from the elements.

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Filing a claim can be intimidating.
NYCM Insurance has tools available to help make it easier.

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Prepare for An Emergency

Get started here! Find out what you can do to prepare for an emergency ahead of time, keeping you and your family safe.
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Don't be caught off guard! Prepare for a disaster ahead of time to keep you and your family safe. NYCM Insurance has provided some tips to help you get started.

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Take a look at some frequently asked questions about claims.

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Check out some other NYCM Insurance claims-related material:

• Water Damage Prevention Tips for Home
• Water Damage Prevention Tips for RVs
• Flood Education
• Special Investigation's Unit (Fraud)


Deer Awareness & Safety

Of New York's 65,000 annual deer-vehicle collisions, most occur during the months of October through December. According to the NY State Department of Transportation, most of these incidents occur in the two hours before sunrise and after sunset each day. Learn how you can protect yourself.
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  • Emergency Kit & Uses

    While traveling this season, keep in mind an accident, emergency or a mechanical breakdown could occur at any time. NYCM Insurance has put together a list of items you should keep in your car, as well as suggested uses.

    Learn More

  • Don't Rent Out Your Car!

    The current economy has caused people to look for ways to make extra money. DON'T DO IT! Renting out your car could leave you without insurance coverage!

    Learn More

  • Preventing Stolen Cars

    Vehicle thefts have been decreasing nation-wide. However, choosing to ignore simple safety measures could open an invitation to theft of your vehicle. NYCM is providing some tips to help your vehicle avoid becoming a victim.

    Read Tips

  • Auto Claims Resources

    NYCM has provided some information to help you with your auto claim.

    Learn More

Emergency Kit & Uses

While traveling this season, keep in mind an accident, emergency or a mechanical breakdown could occur at any time. NYCM Insurance has put together a list of items you should keep in your car, as well as suggested uses.
Learn more.

The current economy has caused people to look for ways to make extra money. DON'T DO IT! Renting out your car could leave you without insurance coverage!
Learn More

Vehicle thefts have been decreasing nation-wide. However, choosing to ignore simple safety measures could open an invitation to theft of your vehicle. NYCM is providing some tips to help your vehicle avoid becoming a victim.
Read Tips

NYCM has provided some information to help you with your auto claim.
Learn More

Accident Prevention Courses

You can save up to 10% on your auto insurance by completing an online course.

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Winter Driving Safety

Read some tips on how to prepare you car for winter conditions, and read some driving tips for the winter weather.

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Burglary & Fire Damage

NYCM Insurance is providing some information to help you and your home in case of a burglary or fire. Learn more about what you can do that may help your home become less attractive to burglars. Also see tips on fire prevention and safety that may save you and your family's life.
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  • What Is Covered by a Standard Homeowners Policy?

    Read this article by the Insurance Information Institute (I.I.I.) to learn more about what a standard homeowners policy covers. Make sure you are adequately covered in case of a loss.

    Read Article

  • Inspecting Your Sump Pump

    It is important that you take the time to make sure your sump pump is operating efficiently, especially during the rainy seasons. NYCM is offering the helpful tips when inspecting your sump pump.

    Read Tips

  • Choose The Right Safe

    Home safes are perfect for protecting important documents that need to be kept within easy access, such as birth certificates, insurance documents, and computer data stored on CD-ROMs and flash drives. There are many different kinds of home safes. Find out which type may be best for you.

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  • Yard Sales & Insurance Coverage

    A yard sale is a great way to clean out your home, make a little money and do some good for the environment by providing a second life for your possessions. But your enterprise could get expensive if someone gets hurt on your property and decides to sue, according to the Insurance Information Institute (I.I.I).

    Read Article

What Is Covered by a Standard Homeowners Policy?

Read this article by the Insurance Information Institute (I.I.I.) to learn more about what a standard homeowners policy covers. Make sure you are adequately covered in case of a loss.
Read Article

It is important that you take the time to make sure your sump pump is operating efficiently, especially during the rainy seasons. NYCM is offering the helpful tips when inspecting your sump pump.
Read Tips

Home safes are perfect for protecting important documents that need to be kept within easy access, such as birth certificates, insurance documents, and computer data stored on CD-ROMs and flash drives. There are many different kinds of home safes. Find out which type may be best for you.
Learn More

A yard sale is a great way to clean out your home, make a little money and do some good for the environment by providing a second life for your possessions. But your enterprise could get expensive if someone gets hurt on your property and decides to sue, according to the Insurance Information Institute (I.I.I).
Read Article

Roof Protection

Ice dams occur after a heavy snowfall is followed by very cold weather. They can cause damage to your home's interior and roof. Learn what you can do to prevent ice dams.

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Protect Your Home While on Vacation

NYCM Insurance provides some simple suggestions to assure your home is safe while you are away getting some well deserved rest and relaxation.

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Gutter Cleaning Safety

Cleaning gutters every fall is a necessity in order to maintain your home. NYCM Insurance has a few tips to help keep you safe.

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Freezing Pipes

Read some tips provided by NYCM Insurance to help prevent your home's pipes from freezing this winter.

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Visit the Readiness Zone

Learn what to do before, during and after natural disasters.
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Winter Safety Tips

Protect yourself and your home from winter weather. See some maintenance reminders about your indoor heating products. Reading these tips will help keep you and your home safe.
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Holiday Safety Tips

The holidays can be our most exciting time of year, but don't forget about safety! Reading these tips can help ensure your holiday stays a joyous and happy season.
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Spring Safety Tips

Strong thunderstorms and potential flooding are just a few events that are more common in the spring time. Read these tips to help protect yourself and your home.
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Summer Safety Tips

We all look forward to the summer season, but being outdoors more often can bring with it some potential hazards. NYCM Insurance is providing some tips to help you out this summer season.
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Autumn Safety Tips

Autumn brings with it some special driving hazards such as fog, deer and slippery leaves. Also beware of children boarding buses as school is back in session. Find out what you can do to help protect yourself and others.
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Spring Safety Tips

Strong thunderstorms and potential flooding are just a few events that are more common in the spring time. Read these tips to help protect yourself and your home.

Learn More

Holiday Safety Tips

The holidays can be our most exciting time of year, but don't forget about safety! Reading these tips can help ensure your holiday stays a joyous and happy season.

Learn More

Summer Safety Tips

We all look forward to the summer season, but being outdoors more often can bring with it some potential hazards. NYCM Insurance is providing some tips to help you out this summer season.

Learn More

Holiday Safety Tips

The holidays can be our most exciting time of year, but don't forget about safety! Reading these tips can help ensure your holiday stays a joyous and happy season.

Learn More

Autumn Safety Tips

Autumn brings with it some special driving hazards such as fog, deer and slippery leaves. Also beware of children boarding buses as school is back in session. Find out what you can do to help protect yourself and others.

Learn More

Holiday Safety Tips

The holidays can be our most exciting time of year, but don't forget about safety! Reading these tips can help ensure your holiday stays a joyous and happy season.

Learn More

Winter Safety Tips

Protect yourself and your home from winter weather. See some maintenance reminders about your indoor heating products. Reading these tips will help keep you and your home safe.

Learn More

Holiday Safety Tips

The holidays can be our most exciting time of year, but don't forget about safety! Reading these tips can help ensure your holiday stays a joyous and happy season.

Learn More


Click on the expander below to find out more about our Claims Informational Packet and our Home Contents Inventory Worksheet. These special free downloads were designed especially for you! NYCM Insurance is here to assist you in the entire claims process.

Claims Informational Packet

This packet was designed to assist you throughout the claims process. We take pride in our customer service here at NYCM Insurance, so please do not hesitate to contact us with any questions or concerns.

Claims Informational Packet, Available For You!
Many features to assist you with the claims process:
  • Claims Contacts
  • Phone log to track your calls
  • Checklist to assist you after a loss
  • Claims settlement process description
Get Your Packet

Enclosed you will find:

  • Home Contents Inventory Worksheet Use this form to list all of your belongings that were lost or damaged, OR you may go to www.nycm.com and find this form under the "Claims" tab. Here you will be given instructions on how to complete and return your contents list electronically - speeding up the claim process!
  • A Claim Contacts Page This is a quick reference page for claims addresses, phone numbers, names, and more!
  • A Claim Settlement Page - Instructions Consult this list for general guidance on what to expect and do throughout the claims process.

...And much more!

Home Contents Inventory Worksheet

Below you will find NYCM Insurance's Home Contents Inventory Worksheet and very important instructions on where to return the worksheet when you are finished.

Home Contents Inventory Worksheet
Download Now!

Instructions:
  • Click on the file above (Open file).
  • List all of your belongings that were lost or damaged as a result of your loss.
  • Choose "File".
  • You MUST save the file to your computer. The form will NOT be saved on NYCM Insurance's website. To do this, choose "Save a Copy" and save the worksheet to your computer (Desktop, My Documents, etc.).
  • You may continue to update the worksheet and save all of your changes until you have completed your list.
  • When you are ready to submit the Home Contents Inventory Worksheet, send it as an attachment in an email to mycontents@nycm.com.
    *Please be sure to put your claim number in the subject line of the email, so it goes directly to your claim file.
  • If you are unable or decide NOT to email the worksheet, you may print and mail it back to:
    NYCM Insurance
    ATTN: Claims Division
    1899 Central Plaza East
    Edmeston, NY 13335